HeardPrayer Support

We're here to help. Reach out anytime.

Contact Us

We respond to all support requests within 24 hours.

For content violations or urgent safety concerns, please use the report button inside the app or email us directly and we will review within 24 hours.

Frequently Asked Questions

How do I delete my account?

Go to Profile → scroll to the bottom → tap "Delete Account." This permanently removes your account and all associated data.

How do I report inappropriate content?

Tap the flag icon on any prayer request card to report it. Our team reviews all reports within 24 hours and takes appropriate action.

How do I block a user?

Tap the person icon on any prayer card to block that user. Blocked users' content will no longer appear in your feed.

How do I restore my subscription?

On the subscription screen, tap "Restore Purchases" at the bottom. Make sure you are signed in with the same Apple ID used when you originally subscribed.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to iPhone Settings → your Apple ID → Subscriptions → HeardPrayer → Cancel Subscription.

What is the age requirement?

You must be 13 years or older to use HeardPrayer. Users under 18 should have parental permission before creating an account.

Is my prayer content private?

Prayer requests are shared with the HeardPrayer community so others can pray for you. Voice prayers are delivered privately only to the person who requested prayer. Read our full Privacy Policy for details.

Community Guidelines

HeardPrayer is a sacred space. We expect all users to:

Post sincere prayer requests only
Treat others with kindness and respect
Not post spam, hate speech, or harmful content
Not solicit money or personal information from other users
Report content that violates these guidelines using the in-app flag button

Violations are reviewed within 24 hours. Accounts that repeatedly violate guidelines will be suspended.

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